 Since our first arrest in 1972, Loss Prevention Services has proudly recorded over 500,000 apprehensions, including both internal (employee related) and external (shoplifter) thefts.
The key to LPS's success and longevity is simple - our average shoplifter apprehension rate exceeds industry norms, saving our clients millions of dollars that would have otherwise been lost.
As our name indicates, we specialize in retail loss prevention. LPS offers an effective complement to a well trained, in-house loss prevention team with rotating investigators who remain anonymous to shoplifters.
LPS is also as a superior alternative to an existing third party arrangement. We don't just talk about results, we deliver them. We invite prospective clients to compare our performance with existing loss arrangements by taking us up on the LPS Head to Head Challenge. Warning - we've never lost one of these challenges.
LPS's approach is holistic and focused on generating a positive return on investment. We take a much more pro-active approach to loss prevention than our competitors. In our opinion, the commonly used passive, "floor walkers" approach is not good enough.
Our retail investigators are trained to save you money and are motivated to reduce overall losses to your store. We select these individuals because they have an innate passion for upholding the law; we then train them and assign a seasoned and successful investigator to mentor them and hone their skills. A critical part of our success has been our ability to successfully transfer experience and know-how to every new retail investigator we hire.
The objective is a lower and sustainable shrink level, and to accomplish this goal, Loss Prevention offers a number of integrated services, including:
- retail floor surveillance to apprehend and deter shoplifters;
- employee investigations when endemic internal theft is suspected;
- integrity shopping to ensure employees are following loss prevention procedures;
- secret shoppers to analyze customers' shopping experience;
- complete store audits
In addition to a store presence, LPS partners with Loss Recovery Services who retains a reputable law firm to pursue civil action against shoplifters to recoup losses.
We also employ technology to help prevent theft. Our proprietary database is updated with every new apprehension we make and is reviewed by our investigators on a daily basis.
We've also introduced our StopCrime™ Bulletin - an electronic bulletin sent to clients via email with recent profiles of known shoplifters operating in their area. The StopCrime™ Bulletin has proven to be effective in identifying known criminals - particularly those involved with organized theft rings. |
